Timeframe: Returns are accepted within 10 days of delivery for orders placed outside sale periods.

Condition: Items must be in their original, unwashed condition with all tags attached.

Return Refusals: We reserve the right to decline returns if items appear used, washed, damaged, or spoiled (unless they arrived damaged).

Defective Products: If you've received a defective item, please email unboxing videos on Customer care number, and our Customer Experience Team will assist.

Return Charges and Refunds

• Return Fee: A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item. Shipping Charges are Non-Refundable both COD & Prepaid

• Refund Method: Refund is to be issued as credits to your Bedtime Story Wallet only, via WhatsApp. 

Exchange Policy

• Timeframe: Exchanges are accepted within 15 days of delivery for orders placed outside sale periods.

• Exchange Fee: A reverse shipment charge of ₹100 fee on COD orders.

• Price Difference in Exchanges: If the new item is priced higher than the original, you'll need to pay the difference upfront via a prepaid method. If the new item is priced lower, the remaining balance will be issued to you as a Wallet for future purchases.

• The above policies are the same for our premium collection as well.

Order Cancellation : PLEASE NOTE, Cancellations will only be possible if and till the order has not been dispatched from our warehouse. 

Exchange and Refund Conditions:

Covered Issues: We exchange or refund items with manufacturing defects, not issues caused by improper use or care.

Guarantee Covers:

• Loose seams or stitching

• Discoloration or fading of fabric

• Uneven dye application

• Excessive pilling or fuzzing

• Misplaced or missing embellishments

• Severe wrinkling or creasing

• Tears or frays along the edges

• Any noticeable defect that impacts the look or function

Not Covered:

• Damage from improper washing or care

• Wear and tear from regular use

• Any alterations after purchase

• Damage from accidents, misuse, or neglect

• Fabric breakdown from harsh chemicals or environment

3-Month Guarantee for up to 50 Washes:

Bonkers Corner offers a 3-month guarantee on its products mentioned below, covering up to 50 washes. This guarantee applies to any defects or damages within this timeframe, entitling you to a replacement product. (3 months from the day of delivery)

Can’t find what you are looking for?

Contact us:
9820050690 The most commonly asked questions are covered in our FAQs. If you have any specific questions please do not hesitate to contact us by writing us an email at bybedtimestory@gmail.com or messaging our customer services team on the below chat option.